This tip is key if you are targeting consumers in Switzerland or the EU and need to comply with local data protection laws.

Invest in data protection

Hello [Vorname],

here comes your next tip from Friendly Automate. This one is key if you are targeting consumers in Switzerland or the EU and need to comply with local data protection laws.

But even apart from the legal requirements – it pays to treat your customers and leads with respect and to handle their data with trust. That way, you invest in long-term relationships.

Friendly Tip No. 9: Use Friendly Automate in a privacy-compliant way

Friendly Automate allows you to collect, store, and process personal data - such as names, email addresses, and phone numbers. When you use our web tracking, Friendly Automate also sets cookies and stores IP addresses and website hits of your visitors.

Therefore, the use of Friendly Automate is subject to the new Swiss Federal Act on Data Protection (nFADP) and the European Union's General Data Protection Regulation (GDPR).

Our software is generally compliant with these data protection laws. You can find more information about this in our privacy policy.

However, there are some additional aspects that you need to consider and implement. We have compiled the most important information, recommendations for implementation and templates here:

nFADP & GDPR: How to use Friendly Automate in a privacy-compliant way

Important: In the countries mentioned above, you are required by law to enter into a data processing agreement (DPA) with us, as we process personal data on your behalf. You can find our template here. Please contact us if you are affected by this obligation. We will be happy to send you the contract for you to sign.

The new Federal Act on Data Protection: detailed information and checklists for your company

The new Swiss Federal Act on Data Protection (nFADP) has come into force on September 1, 2023. In our blog post, we show you how you can implement the most important measures in your company now.

Get informed about the new Swiss FADP now

Kind regards,
the Friendly team

PS: Don’t want to wait for the next tip? Find all tutorial emails at a glance or visit our help page for many more tutorials.

If you do not want to receive the welcome emails, you can unsubscribe here at any time.

Friendly LLC, Werkhofstrasse 5, 6052 Hergiswil, Switzerland
https://friendly.ch